Following today’s announcement that gas prices will rise by 58% from Friday, Manx Gas is also more than halving its offer to people paying by direct debit.
As announced by CURA, gas tariffs will rise again on Friday, following a 27.5% increase last year.
This evening, Manx Gas has said it will be reducing the discount offered to customers who pay by direct debit from 2.5% to 1%. However, it added that customers can still benefit from a £16.10 saving per year by signing up for this option.
The company is blaming the entirety of this increase on the current volatility of the energy market.
Jo Cox, CEO of Island Energy Group, said: ‘Extreme volatility in the global energy market has seen costs spiral to unprecedented levels. We know tariff increases are difficult for our customers to manage but in the current climate they unfortunately cannot be avoided. The regulatory process ensures that increases are directly linked to costs overall, and that our customers’ supply is secure.
‘CURA will assess market costs, our operational needs, and future investment requirements, enabling us to set prices that ensure a safe and responsible network.
‘We continue to take our duty of care to our customers very seriously, recognising that the increase of all energy prices will be causing customers concern in the future. We will continue to offer payment plans and will make specific provisions for those who require extra support. Customers can register as a Priority Care Customer and we will assist them with tailored payment plans, safety checks, prioritising call outs and energy-saving advice. Customers can register by completing a form which is available to collect from our office or by calling our customer service team on 644444.’