Breaking
Pharmacy’s Immediate Closure
At this time it is not known if the pharmacy will re-open
Due to unpreventable circumstances, Castle Pharmacy, Malew Street, Castletown has had to close abruptly at close of business yesterday.
Manx Care said the reasons for the closure are confidential to the Contractor, and cannot be disclosed.
A statement said: ‘The closure is out of the control of Manx Care, however we are trying minimise the disruption and impact on patients, by supporting patients in obtaining their prescriptions. There is a dedicated phone number (642687) that patients can call with queries or concerns from Monday to Friday between 9am and 5pm.
At this time it is not known if the pharmacy will re-open, therefore patients are advised to make alternative arrangements for the dispensing and collection of their prescriptions.
Manx Care added: ‘If your prescription has been dispensed at Castle Pharmacy, but you have not yet collected it, you will not be able to access Castle Pharmacy to collect this dispensed medication. Please call the helpline above (642687) and arrangements will be made for you. You do not need to attend your GP surgery nor will you need to book an appointment – please just make a call to the helpline.
‘If this is engaged please leave your name and number and a member of the team will contact you today. When speaking to the helpline you will be asked by a member of Manx Care’s Primary Care team for permission to access your GP record, and request a re-print of the prescription (there is an option to leave a message if calling this number out of hours). Again, individuals may have to return to collect the prescription, or it can be sent to another pharmacy of their choice.’
Patients who have completely run out of a medicine can use the designated phone number on weekdays between 09:00 and 17:00 to organise an emergency supply (01624 642687).
This weekend, patients who have completely run out of a medicine may contact the Manx Emergency Doctors Service (MEDS) on 01624 650355, to arrange for an emergency supply of that medicine. This out of hours support for an emergency supply will only apply to 22 and 23 April 2023, and will not continue into the next week.
Please note, if contacting the designated phone number or MEDS for an emergency supply, the team will check your GP record to ensure you have run out and will only supply a very small amount for you to manage until proper arrangements can be made for ongoing supply.
